Privacy Policy

Effective Date: May 16, 2025

Welcome to PollenCount.eu! We care about your privacy. This policy explains what information we collect and how we use it when you use our website and pollen alert service ("Service").

What We Collect & Why

• Your Email (for Alerts): If you sign up for pollen alerts, we use your email to send them to you.
• Your Feedback: If you contact us, we use your information to respond.
• Usage Info (Like IP Address & Pages Visited): We automatically collect some technical data to help our Service work, understand how it's used, and improve it. We use cookies (small files on your device) for this too. You can usually control cookies in your browser.

How We Use & Share Your Info

We use your information to provide and improve our Service, send you alerts (if you ask), and reply to you. We don’t sell your information.

We might share info with companies that help us run our Service (like email providers), or if legally required (e.g., by law enforcement).

Your Rights (Especially for EU Users)

You have rights over your information, like:

• Seeing what info we have about you.
• Asking us to fix or delete your info (like unsubscribing from alerts).
• Objecting to how we use your info.

Contact us at hello@pollencount.eu to use these rights. If you're in the EU, you can also complain to your local data protection authority.

Keeping Your Info

We keep your email for alerts until you unsubscribe. We keep other usage info for a limited time for our Service to work and improve.

Security & Kids

We try our best to keep your info safe, but no online service is 100% secure. Our Service isn't for kids under 16.

Changes & Questions

We might update this policy. We'll post changes here. If you have questions, email us at hello@pollencount.eu.